Zoom is a cloud-based video-conferencing app. It is primarily geared toward enterprise customers, but has also seen widespread adoption among consumers.
Attendees to a Zoom call can join via browser, desktop app, mobile app, or telephone dial-in.
Zoom is popular among a wide range of business and consumer customers. People who switch to Zoom often tout its high quality video and the fact that people don’t need to download an app or create an account to attend a Zoom call.
Zoom’s ascendence in the video-conferencing market is largely attributed to its “It just works” factor.
Security researchers have highlighted a number of security and privacy issues with Zoom in recent months. Many have been resolved, but if enterprise-grade security and privacy are of the utmost importance to, Zoom might not be the best choice.
Audio/Video: High-fidelity digital voice and integrated phone audio with domestic/international dial-in support. Up to 1080p group video with support for virtual backgrounds. View up to 49 active video participants at once.
Meeting Rooms: Simultaneous screen-sharing, whiteboards, annotations, open/private chat, polling, file-sharing, breakout rooms, non-verbal feedback, waiting rooms, and in-meeting security settings.
Administration: Granular user, group, and meeting permissions; scalable add-ons; intuitive scheduling, reporting, and account management.
Additional Features:
- Cloud connectors bridge H.323/SIP hardware into calls.
- Zoom Rooms provide control, scheduling, and meeting room integration for conference rooms, collaboration spaces, and digital signage.
- Meetings can be recorded to the cloud or locally to disk.
- Meetings can be automatically transcribed with dynamic captioning.
Webinars:
- Integrated registration system, support for presenters/panels, and Q&A system for scalable audience sizes.
Absolutely the best combination of features across a multitude of applications, from simple tag-u...
I love that Zoom has a feature for a larger group to split up into smaller groups via the breakou...
Cloud recording facility in the Pro accounts.
Super reliable and device agnostic
Ease of use and the fact that most people are familiar with it
The preferences functionality could do with improvement, particularly ensuring that everything yo...
Would like to see a more “URL friendly” approach to certain types of meetings, instead of ID base...
Need to streamline meeting code sharing. Seemingly, 1 out of every 3 meetings has an issue with t...
Not much to dislike to be honest.
Initial use of the product
Our global team of about 900 is paying $6900 annually for 48 hosts (Pro Plan) and $6000 annually for 12 Zoom Rooms. We…
Zoom lists its Business pricing on its website, however we were able to negotiate for free extra users when we signed…
We got a buy one get one free for Zoom Rooms, so $147/mo for 6 Zoom rooms. We're also paying $199 per month for 12 users…
Our global team of about 900 is paying $6900 annually for 48 hosts (Pro Plan) and $6000 annually for 12 Zoom Rooms. We…
Zoom lists its Business pricing on its website, however we were able to negotiate for free extra users when we signed…
We got a buy one get one free for Zoom Rooms, so $147/mo for 6 Zoom rooms. We're also paying $199 per month for 12 users…
Add an image for Zoom.
Three major considerations I have been using to evaluate the plethora of options available: 1. Effortless/non-intrusive: It shouldn't feel like a video call 2. Price: As this app would be complime...
Using the whiteboard and ideating on giant notepads will be a little tricky for design sprints where some of the team is in-office and part WFH. Are your companies installing interactive screens or...
I used to work at Robin, so I would imagine Robin and their competitor Envoy are leading the pack for desk reservation software. What about throughout the workday — has anyone tried Meeting Owl o...
When Google launched their online office suite with Docs and Sheets in 2006, feature parity with Microsoft Office wasn't the focus. Neither was a price tag of free, or cross-platform support by virtue of being a web app. Instead, Google focused on the pain of emailing documents back and forth to…
Software’s not all that expensive when you buy one app for one person. It saves time and makes you money, and all’s well.
Then your team grows, and by the time you pay for G Suite, Slack, GitHub, and all your other work tools, software’s not such an innocent expense anymore. Pay $75 per person for…
Free is a hard genie to put back in the bottle.
When Microsoft charged $999 for Office in 1990, little did they dream that 16 years later, their greatest competitor would be a free office suite from Google—along with dozens of small, often free apps that individually did many of the same tasks as…
Zoom has a thorough amount of integrations available. From Slack to your calendar, an App Marketplace exists to help integrate other tools with Zoom. Additionally, live-streaming to YouTube, Facebook, or custom streaming platforms is quickly available.
API:
A thorough API does exist but you have to become an API Partner before you get complete access.
Deployment
Zoom also offers on-premise deployment options. Meeting connectors can be deployed to internal-network virtual machines. These meeting, virtual room, and recording connectors ensure that data-sharing, video, voice, and in-meeting chat is hosted within the organization's private network. Zoom's public cloud would only manage user and meeting metadata.
Government
Zoom is certified by the Federal Risk and Management Program (FedRAMP) under a Moderate Impact Level. This certification is a first-step for Government agencies looking to use Zoom with the Government Cloud. Agencies using Zoom include the Centers for Disease Control and Prevention as well as the Department of Homeland Security.
