Do you have Slack guidelines set up in your organization? If so, what are the major aspects that help your company stay productive?

rhogroupee's avatar

We don't have guidelines, but if we did, here's what I'd like to see:
*Keep random comments in a "random" channel so I can unsubscribe if I want
*Don't post in a channel when a DM will work
*Only start a thread when you think there will be more than 1-2 replies
*Think long and hard before adding a new channel
*If you really need a specific person to see something specifically, tag them (because I'm definitely not reading everything)

5 points
maguay's avatar
@maguay (replying to @rhogroupee )

That's a great idea on the Random channel; we literally were discussing how #random is only for truly random, non-work stuff this week.

And I still feel like #general is the weirdest channel that I'm never certain how to use best πŸ˜…

1 point
RuslanM's avatar
@RuslanM (replying to @rhogroupee )

Nice points.
Most of the things could be covered by common sense.
We have a naming policy (p** for projects, m*** for management, etc.) and some SLAs. Not a lot of policies, but that works.

1 point
plainice's avatar

Our main focus is removing unnecessary interruptions at a team level. I wrote a blog post highest impact actions. Here are the tips from the post:

  1. Slack etiquette: Don't use @channel, @here, @everyone. Use the appropriate handle for assistance (see tip 4).
  2. Setup a help desk action: A built-in form in Slack that helps flush out better questions.
  3. Support meetings: Recognize what is urgent and what is not. Non-urgent things can be handled in a weekly meeting instead of ping-by-ping.
  4. Support rotation schedule: Plan for the urgent things by rotating who is assigned to help. We use Tellspin ( to make a round robin rotation for @mentions (user groups).

Read more about each tip on the blog (

2 points
maguay's avatar
@maguay (replying to @plainice )

Ahhh clever on the Slack etiquette. Did you disable @here globally, or just have a broad policy to not use it, and then keep it enabled just in case it's really needed someday?

1 point
What are your favorite tools to build an MVP?

I've used Airtable extensively to build simple internal apps as minimal viable products, but would love to build something bigger without coding. What are your favorite tools to build MVPs?

What's your knowledge processing pipeline, and how do you fill it?

My Knowledge Processing Pipeline looks like this: Instapaper β†’ Readwise β†’ Roam Research. Recently I struggled with discovering quality content to pipe through the line. What’s your way to fill yo...

The community for Slack  power users.