We don't have guidelines, but if we did, here's what I'd like to see:
*Keep random comments in a "random" channel so I can unsubscribe if I want
*Don't post in a channel when a DM will work
*Only start a thread when you think there will be more than 1-2 replies
*Think long and hard before adding a new channel
*If you really need a specific person to see something specifically, tag them (because I'm definitely not reading everything)
Nice points.
Most of the things could be covered by common sense.
We have a naming policy (p** for projects, m*** for management, etc.) and some SLAs. Not a lot of policies, but that works.
Our main focus is removing unnecessary interruptions at a team level. I wrote a blog post highest impact actions. Here are the tips from the post:
- Slack etiquette: Don't use @channel, @here, @everyone. Use the appropriate handle for assistance (see tip 4).
- Setup a help desk action: A built-in form in Slack that helps flush out better questions.
- Support meetings: Recognize what is urgent and what is not. Non-urgent things can be handled in a weekly meeting instead of ping-by-ping.
- Support rotation schedule: Plan for the urgent things by rotating who is assigned to help. We use Tellspin (https://tellspin.app/) to make a round robin rotation for @mentions (user groups).
Read more about each tip on the blog (https://tellspin.app/blog/reduce-interruptions-tips-for-slack/)
I have several gmail accounts. Superhuman onboarding created a split inbox for me with a calendar ICS and I forgot how to do it. Can anyone provide the steps to do this, please?
I've used Airtable extensively to build simple internal apps as minimal viable products, but would love to build something bigger without coding. What are your favorite tools to build MVPs?
My Knowledge Processing Pipeline looks like this: Instapaper → Readwise → Roam Research. Recently I struggled with discovering quality content to pipe through the line. What’s your way to fill yo...
That's a great idea on the Random channel; we literally were discussing how #random is only for truly random, non-work stuff this week.
And I still feel like #general is the weirdest channel that I'm never certain how to use best 😅