Zapier has an incredible support team - they're always able to help and provide great directions when troubleshooting a zap. The one issue is that isn't not in real time, as the support is completed exclusively via email.
Is adding real-time chat or phone supprt in the mix?
Yes. We have an online community coming soon. Online communities are powerful, but I think they are even more powerful given the current global situation Covid-19 has put us all in.
We're also adding chat and some zoom for our higher tier customers on teams/company plans.
This question is part of an AMA with Wade Foster.View entire AMA with Wade Foster.