Question

How do you think the SaaS ecosystem will change over the next 5 years?

Your super insightful post on mapping workplace collaboration hinted at some short term predictions:

I predict that we’ll continue to see a huge number of founders choose to build startups within workplace collaboration. The trend of remote/distributed teams will accelerate and by the end of 2020 there will be emergent leaders in most of these categories.

I'm curious, both in workplace collaboration and in SaaS more broadly. What Do you think will change in the next 5 years?

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merci's avatar
6 months ago

By 2025 we’ll have seen some notable acquisitions of today’s leading SaaS startups by the larger suite players like Microsoft and Google. There will also be a “next Slack” by then, meaning a new tool that becomes super popular and grows quickly into a new normal. But this time it will be Voice & Video rather than Messaging.

A huge new marketplace empowered by the no-code/yes-code/low-code tools we’re seeing today, like Webflow and Glitch, will have emerged. Developers/designers and other creatives will earn money helping tons of Millennials and Gen Z folks (what do we call Gen Zs?) run their side hustles & small businesses.

More new SaaS businesses will be bootstrapped, and new financial products that help fund SaaS, DTC, and online marketplace businesses will help them make ends meet.

4 points
maguay's avatar
@maguay (replying to @merci )
6 months ago

What shift will/has happened to make bootstrapped SaaS be the norm? Lower cost of development and launching products?

3 points
merci's avatar
@merci (replying to @maguay )
6 months ago

Yeah exactly - both because you can live in a lower cost place and start a business using remote talent and because of the rise of low/no-code tools. Developer and developer-adjacent talent becomes cheaper quickly. Likewise getting your business stood up with Webflow, Memberstack, Shopify becomes really accessible even if you don't have the time or inclination to learn to use those tools yourself.

2 points
maguay's avatar
@maguay (replying to @merci )
6 months ago

Great point on remote, both the potential and it being accepted as a fine way to build a business now.

1 point
sarah's avatar
@sarah (replying to @merci )
6 months ago

Thoughts on Intuit's acquiring Credit Karma?

3 points

This question is part of an AMA with Merci Victoria Grace.

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