Email apps come and go so fast—which one has kept you using it the longest, and why?
This is coming from someone who started with gmail, then migrated to outlook, then migrated to Inbox by Gmail then migrated to Astro (acquired by slack) and now Superhuman user and fan. Besides the ones I mentioned I think I tried all available products (paid and free) including airmail and others.
Superhuman's magic comes from the fact that they actually train you to use email better. Its weird but the app always has subtle suggestions on how to do things faster and more efficiently . It took me 2-4 weeks to get the hang of it but once you do, gmail feels like it was built in the 1990s. I got so good at their shortcuts that I find myself using them in other apps as airtable and notion.
It is the most expensive email client for sure but if you get more than 50 emails/day..it is TOTALLY WORTH IT
I love Spark. I'm someone who rarely ever hesitates to spend money on software - anything that saves me time is worth my money. But almost every paid email client I've tried had huge gaps in features important to me or had a difficult experience. Their free apps keep me happier than any of the paid apps I've tried.
now Spark instead of Inbox but I still want Inbox back!!!
I’ve got a lot of time invested in gmail and appreciate the upgrades and extensions that have been added. I ‘ve started using shift on my laptop, but that incorporates gmail, so I’m still using gmail.
It's hard to imagine email without Gmail's innovations. When it launched in 2004, its generous gigabytes of free storage, email tagging, and lightening-fast web app felt revolutionary. And over time,
@gmail.com email addresses and G Suite-powered business emails became the new standard.
And for a free default app, it's pretty great. It's still fast, still built around email tagging, and still has enough free storage that you can archive all your emails without worrying about running out of space. Gmail includes handy features like recognizing dates in ticket emails and appointment invites, adding them to your calendar so you won't forget. It can smartly sort your inbox to prioritize personal emails, and move newsletters and promotions away for later.
It's the app that defines email today. Even if you use a 3rd party email app, many of the most popular (including Superhuman and Spark, and the now-defunct Sparrow) are built around Gmail's service.
You do need to take time to learn, though, to get the most out of Gmail. It includes a wide variety of settings and optional features that can make Gmail more productive, but you need to enable them first. Gmail has keyboard shortcuts for almost action, but you'd need to take time to memorize them. And when many of us use Gmail in 3rd party apps, it's easy to miss out on the good things in Gmail's web app even while relying on its web service.
Gmail has downsides. It's a web app and doesn't work offline except in Chrome. You can't view multiple email accounts together, without importing everything into one account. And while it's still fast, it's not as fast as many native email apps, especially if your internet's slow. But Gmail recently added better multi-account features to its mobile apps, and if your internet is fast its search still feels faster and more accurate than most others.
Gmail is the email app that's best for most people. Power users may need something more, but there's a lot right in Gmail for almost everyone.
Disclosure: I'm an investor in Superhuman, but that's not the reason I love it.
I've tried multiple iOS mail apps (Spark, Gmail, Apple Mail) but prefer Outlook (I know, the irony of running a Microsoft app on an Apple device, but it's quite well done.)
We use GSuite for business email. SendGrid for Transaction email, and MailChimp for marketing email.
Cannot live without their built-in multi-account (Gmail, Outlook) calendar support and I haven't seen other clients with this feature yet. This may be not be a common use case, but I have work, personal, and cross-team/external email accounts/calendars, so without this feature I'd have to open Google Calendar constantly in addition to the email client.
Spark is a Mac / iOS joint that blows away the competition. It's fast, feature-rich, and it's not creepy. It handles aliases, it works with every email provider I've thrown at it, and the customer support is pretty good (if you need it).
Finally: they've got a really nice way of splitting up your inbox (which they call the "Smart Inbox") and a bunch of features for dealing with email as part of a team. Plus, their pricing model is fair.
(Barring that, I also stick with the default mail.app. It's reliable and it just works.)
If you work within the Microsoft ecosystem, then hands down, Outlook is the best choice.
For personal use: Mail It's good enough, fast, easy to access (always there on the dock) I'm lazy, I chose the default if the default is good enough.
For team: Spark, maybe Front also, haven't tried The collaboration is amazing. Solved quite a few of our pain points. Make team productivity much higher.
Email client: Spark, both for desktop and mobile (iOS / Android).
Email provider: GMail / G Suite. With G Suite you get a lot of other services / apps as well — for a pretty low price per user.
For email newsletters and funnels: I'm trying Sendfox — liking it for its simplicity. I've used MailChimp in the past — way too much complexity for my taste.
For transactional email: Sparkpost. Easy to use, great deliverability, and low cost.
I spend most of my day in email, and love the dedicated outlook app.
product is engineered to get users through their email quicker
I have been using Spark on Mac for some time now. While you can use GMail-style shortcuts (C for compose, etc), its good on its own. However the last few updates have been a disaster, and I see it hogging 800MB-1GB of memory consistently.
But for a free client, its much better than its competitors, like AppleMail or Astro.
I use native GMail app on my Android phone though, I have tried Outlook, Boomerang, Spark, etc, but always went back to the default.
Spark with a GMail backend is by far and away the best email client I've ever used - and that's from a former email sysadmin who sent his first email in 1994. So quick to process emails now, and build quick to-do lists. Calendaring is reasonably functional and good enough for most users.
It's insanely powerful. The keyboard shortcuts let you go through your email WAY faster than gmail.
Still Gmail for personal. Team: ZenDesk. Easiest way to get work done!
Big Fan.. gmail became so clunky and overwhelming. Superhuman stripped it down, made it fast & added an offline feature. Also helps stay organized when having a lot of inbound flow. Paying monthly, but worth it.
I don't really trust any other app with OAuth access to my personal gmail account. The utility of Superhuman supersedes my desire to keep my data private – it also helped that stores all your files locally (great for performance and security).
Gmail. Hands down. Can't imagine paying for a commoditized service. Then again, everyone has his/her preferences, so can't criticize anyone shelling out cash for a different UX.
I have been a paid member for almost year now. Super smooth Mac app with all capabilities. Though I miss some Chrome plugins, the client is rich with features like snooze, send later, tracking, sequences, sharing of emails, etc etc.
Ipad, Iphone apps also work well. Support is also prompt.
It has good roots and a nice UI, I found it an excellent tool belt app.
So, this question is interesting...a ton of the answers seem to assume we're using Google for email and calendar. We aren't, and O365 is gaining market share. Superhuman doesn't support O365, and many other 3rd party apps (like Spark) don't support full calendar integration.
For O365 users, i overwhelmingly prefer the Office Web app that Microsoft provides. It's fast, intelligent, and integrated with the calendar - i don't need a separate app to accept meeting invites, for example. I've tried everything else, but nothing comes close.
"Imagine" there's huge economic downturn and you're company decides to cut everything (even free stuff...), what's the tool you'd fight for with your life?
Even if it's not brand new software that first came out in 2019, what new tools have made you more productive this year?