Product, Customer Service, Financial Services, Pricing
We started Mercury because working with incumbent banks at my last startup was really painful. The products suck, you often have to call people to get things done, they charge you random fees in unexpected way, they don't have APIs and they never improve.
We think there is a lot of room for innovation and the field is more than 10 years behind other software.
This question is part of an AMA with Immad Akhund.
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