I am running 2 remote teams and things are not very organised right now, I plan to steam line this over next few months.
These are enough to communicate effectively with team members and get things done.
The tools that I've found make working remotely easiest fall in one of two categories: They speed up communication, and/or keep a record of everything for the entire team.
Speeding up communication is most important for individual tasks, as you want a quick way to share what’s on your mind. Zoom for video calls (or literally any other call app: Facetime, Hangouts, even Skype) shrink the distance between teams. Slack (or any other chat app, even iMessage or Facebook Messenger) do the same with text. And so do Google Docs documents, GitHub commits, Figma graphics, and any other file built in a collaborative app, since you can hand off work to others with comments about what’s needed and where you left off.
Then, all except for video calls leave a trace behind where you can search through the written text, comments, and more (and even video calls can do that if you enable call recording). That’s almost more important than the speed of communication, since you need ways to let team members work on their own when they’re not in the same room. Asking for the same details over and again slows everyone down. Instead, modern tools for remote teams let you search through everything and have a record of conversations. For even more organization, it’s great to pair communication tools with notes tools like Notion or Quip, or an internal blog like WordPress O2, for a more organized record of decisions.
Depending on your team’s needs, one option is to opt for a tool that includes everything in one place such as Basecamp. It has chat, notes, tasks, and more together so everything your team is working on lives together. Notion can similarly cover a wide range of things your team may need—though it doesn’t include chat.
Having a small team (10 users), it's a really great setup for us. Both feature wise and cost wise.
My biggest problem working with my team is finding things. Some stuff is in our Teams, some in G Suite, some in our O365 Inbox, some on my company's corporate blog (Neo), etc. Whenever I get information I immediately put it in an organized location within my Notion. Notion is my single source of truth for everything. Anything I need is either in Notion or linked from Notion to wherever that data may be stored. Central knowledge bases have been a big point of friction in the teams I've worked in remote or otherwise. If everyone knows where to go to find things, then that's a big win. Notion solves that for me.
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