Hi Juraj! 👋
We have a lot of tools that we use to run product at Superhuman. I outlined the whole process here.
To the tools:
We have now tagged north of 40,000 individual pieces of feedback this way!
This enables some really cool things:
At the start of any feature, we can automatically generate a skeleton product requirements document that contains many thousands of words of verbatim customer quotes. This easily shaves a month or two of user research off any feature.
At the end of any feature, we can close the loop with anybody who ever talked about it — and on precisely the same email thread in which they brought it up. This becomes a lovely source of surprise and delight!
This question is part of an AMA with Rahul Vohra.View entire AMA with Rahul Vohra.
Looking for a better way to plan remote meetings across time zones, and keep up with events. What software is doing that best today?