Community Discussions

SaaS Customer Service

It is time for consumers/business to start pushing back on poor customer service from SaaS providers? Are SaaS providers pushing support too much onto the end user, and if so, as an industry, how ...

Do you sell or use any saas products that charge tax?

I am looking to understand more about sales tax on saas products, specifically communication services tax. Are these being charged? Are they visible to the consumer, or hidden in the price? Eager ...

What features would make a truly smart phone?

For all the changes that smartphones have brought to communications, all the devices from alarm clocks to cameras to dedicated GPS systems that they’ve replaced, there’s one part of the experience ...

Anyone else having issues with RingCentral support?

I am struggling with RingCentral support. They have had some major issues open and drag for months on end, without any communication. I have contacted them through several means (the cases opened, ...

Ring Central Support

Has anyone had any success getting through to Ring Central support. I have had some pretty significant issues opened with Ring Central support cases over the last two months, with still no communi...

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