I really like Chartio's product (I used it in a past company). I would totally get some value from it, but the high price and annual-only plans are just too pricey for me to feel it's worth it right now for us. Obviously for many customers there's a huge business case for it, but it would be more of a "nice to have" for us right now.
In addition to increasing the prices, Postman has decreased what you get at each tier – in some cases by an order of magnitude. Let's dive into it:
Postman’s new pricing has 2 paid tiers below the enterprise/“call us” level:
Postman Team: $15/user/month if monthly, $12/user/month if annual. Max 19 users
Postman Business: $30/user/month if monthly, $24/user/month if annual. Max 50 users
These plans don't map perfectly to the old ones, but are a roughly 50% price increase over the two main paid plans they offered before. However, what you actually get at these tiers has decreased dramatically.
Here's my best understanding of what has changed (sourced mainly from the announcement post, though I had to dig into documentation for some of the old limits):
|Postman Pro (old)||Postman Team (new)||Postman Enterprise (old)||Postman Business (new)|
|Cost (per user, billed annually)||$8/mo.||$12/mo.||$18/mo.||$24/mo.|
|Max # of users||50||19||Unlimited||99|
|Postman API calls||100,000||10,000||1 Million||100,000|
|Public documentation views||100,000||10,000||1 Million||100,000|
|# of integrations||Unlimited||10||Unlimited||50|
|Role-based access control||Yes||No||Yes||Yes|
|# of APIs||10||10||100||50|
So, for more money, you get fewer users, API calls, documentation views, custom domains, and integrations.
For reference, here's the announcement of the new pricing, and below are some relevant screenshots.
Old pricing tiers
Old plan comparison
New plan comparison
I've used a few of these tools, and found them to be fairly similar. My experience aligns with this comment from Hacker News:
I worked at one company that used them (after a domain was disabled for high bounce rate). We found that most of the invalid emails were from transcription errors, typically typos in yahoo.com, gmail.com etc. Most don't catch the email@example.com type of errors, although frankly those are easy enough to validate yourself. My general feeling is that if you're collecting emails electronically you don't need it, but if the email list is created via someone doing data entry for paper records, then they're helpful.
Also, if it's helpful, here's a breakout of pricing for all of these products:
|500 Emails||1k Emails||2.5k Emails||5k Emails||10k Emails||25k Emails|
Last week there was a trend on Twitter where people offer one prediction/hot take for each Like their tweet gets. Since we come across so many interesting nuggets on SaaS pricing, I decided to try it out:
The response blew me away -- according…
I think for general company newsletters, Mailchimp is the best. It's robust and easy to use, and users trust them + their unsubscribe functionality.
For anything with more dynamic content, Customer.io is fantastic. My one issue with it is that they don't allow unsubscribe lists, so you can't let a user unsubscribe from newsletters without unsubscribing from transactional emails (assuming you're also using them for transactional)
For a personal newsletter, Substack is great. They give you a landing page, a clean archive, and easy to use tools, all for free. And if you want to, they make it easy to earn subscription revenue from your readers.
Your best bet is to get into the Google Cloud for Startups program, which will give you your first 5-10 users for free. Lots of accelerators/VCs can get you into this program, and you can also get in through things like Stripe Atlas.
If the main thing you want is to use the Gmail interface with your company domain email, you can also do this hacky workaround:
Here's a recent discussion on Capiche that might give you a good sense of some options in this space: https://capiche.com/q/best-data-visualization-tool-for-a-startup-from-start-through-scale
I tweeted this question out and several people pointed me to Metabase. Haven’t used it yet, but it looks like exactly what I was looking for in the past when trying to avoid annual contracts and steep pricing to get started.
Chartio is reasonably inexpensive, super easy to use, and fairly powerful.
The one issue I have with it, especially for startups, is that they only allow annual contracts, paid up front.
For decades, a stark distinction existed between enterprise software (targeting Fortune 2000 companies) and the rest of business software (targeting mid-market and SMB).
SMB could be a path to the enterprise, but the categories were vastly different. Different buyer personas, different brand goals…
You know those ubiquitous chat bubbles in the lower right corner of websites? Next time you see one, there's a good chance it's powered by Intercom. A popular customer messaging platform, Intercom helps you help customers with automated messages as they navigate through your site, with handy…