We were remote before quarantine started; changes I noticed included the growing importance of Zoom video backgrounds & importance of checking in with how people are feeling during 1:1s.
Todoist, Google Calendar, nvUltra, Superhuman
Neovim but switching more and more to VSCode (with vim keybindings, of course). Biggest thing I miss is "as-you-type" linting in the style of vim-ale (you can enable save-as-you-type and lint-on-save…
For us the answer is reliability + HIPAA compliance/willingness to sign a BAA.
Lack of BAA/HIPAA compliance
Wealth of API integrations