Hey Maciej, nice to see ya here!

TBH, I still prefer Userflow because their approach is fundamentally different. But for those who prefer the way Appcues works, Userpilot is a strong alternative.

Don't look beyond Userflow or Userpilot.

Miro to create the journey maps, 1 doc to maintain a list of all segments with conditions and explanations for each, another doc with the actual email content with info about each campaign.

Exactly!

Have you tried youcanbook.me or scheduleonce or booklikeaboss?

It is indeed! And exciting!

Yeah Hightouch is being built by ex-Segment engineers who helped build Personas by Segment!

So glad to see Integromat mentioned multiple times here!

More sophisticated tooling in the data integration space. Commoditization of the data warehouse will also lead to newer vendors in the space as well as give rise to others that build solutions on top…

Thanks Matt!

Hey @maguay, one can actually do this with Mixpanel if they implement their JS tracker. It certainly doesn't give you any demographic data like GA but it does help understand the user journey better.

You're welcome @maguay and Stream looks pretty amazing too.

Sure there are dependencies which can be gotten rid off once you have the scale and the resources to build in-house. Until then, these…

I love APIs so listing some that are great examples of building blocks:

Abstract - Collection of APIs to build common features such as email verification, phone validation, Geolocation, etc.

Couri…

You're most welcome! And yeah, the CIO team is great!

Hey Brian, good to see you here! Here's my detailed response:

I am a huge proponent of CDPs -- so much so that I wrote a guide explaining what their core value is.

Regarding customer engagement, I…

This is awesome, thanks for the multiple mentions! :D

Haha yeah and it looks good too! The soundproofing foam is ugly and expensive -- was so close to buying it when I suddenly thought about faux grass! :D

Man the new update is rad. Sad that I can't use it right away!

I think it's the C920 which comes with a mic and stuff but I don't use the mic.

To reduce echo, I put up faux grass sheets on the walls and that helped a lot!

Initially, I did not like it but once you get a hang of it, it's not too bad. There are pros and cons depending on your needs. For instance, it's a PITA to use with blog posts as you often need to…

Oh I would say the 2 cannot be compared. Product Tours by Intercom is just a feature that allows you to offer very simple walkthroughs. On the other hand, Userflow offers everything you need in order…

Great job with this post Andrew! I especially like the consideration between native integrations and integration platforms. I've been telling people that if a native integration can do the job, just…

I still think Wordpress rules and their ecosystem really makes it easy to build decent sites without a lot of effort.

I love this question because in 2019, I demoed every product on the market that offers this functionality -- Userlane, Userpilot, Userguiding, Pendo, WalkMe, Intercom, GainsightPX, Inline Manual, and…